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Shipping & Returns

Returns Process

If you wish to return items to BFT Automation, please contact us for a returns number (North 0161 456 0456/ South 01488 674 750).  Our team will issue you with a unique returns number. Once you have been allocated a returns number, please send the items back to the BFT Automation where you originally purchased the items with the returns number clearly marked on the box.

North Office

BFT Automation UK Ltd
Units C2-C3 The Embankment Business Park,
Vale Road, Heaton
Mersey, Stockport, SK4 3GL

South Office

BFT Automation (South) Ltd
Enterprise House
Murdock Road, Dorcan
Swindon SN3 5HY

Please note, sending items without a returns number could result in delayed processing. We advise all customers to check goods within 7 days of receipt. You can find our Terms of Sale here.


BFT Automation ships items across the UK using a number of different courier services. Orders placed before 2pm typically leave our warehouse on the same day and are delivered within 48 hours using the standard delivery. Timed deliveries can be organised for most items upon request, please contact our Sales Team (
North 0161 456 0456/ South 01488 674 750). Please note some items especially long length products such as barrier booms require special shipping, so please allow 72 hours for delivery.

Orders can be placed over the phone or on the website* where we will attempt to provide an estimated shipping cost. Please note that the shipping rates and delivery times vary based on the weight, size and different courier services. The shipping prices quoted are only an estimate. The weight of any item can be found on the product detail page.

*(certain products are only available to order via the phone due to the multiple options available)